Shipping Policy

1. Order Processing Time

All physical orders placed on Serile Shop are processed and dispatched within 1 to 2 business days (Monday through Friday, excluding public holidays).

2. Shipping Transit Times & Rates

• Standard Delivery: 5 – 7 Business Days.
• Fast Shipping: 2 – 3 Business Days.
• Free Shipping Tier: Available on eligible qualifying orders at checkout.

3. Order Tracking

Every shipment includes end-to-end package tracking. You will receive an automated email containing your tracking number as soon as your order leaves our warehouse.

4. Damaged or Lost Shipments

If your package arrives damaged or tracking fails to update, please contact us immediately at for a fast free replacement or full refund.